Picking The Right Incubator And Making The Most Of It

By Parry Bedi and Sami Kaipa, Wharton MBAs 2012 and Co-founders of SocialGlimpz 

The idea for SocialGlimpz was born when we worked on the go-to-market strategy for a Bay Area startup as part of our market research course at Wharton. There we discovered significant hurdles in the qualitative data gathering process – specifically, how hard and expensive it is to capture accurate, useful market insights. Thus we decided to build a solution that both lowers the cost (effort) on respondents and provides a greater degree of validation of their responses and does so relatively inexpensively, thus changing the way products are made and services delivered.  While Executive MBA students at Wharton San Francisco, we joined the Venture Initiation Program (VIP) and won a Snider Seed Award. After graduation, we continued working on SocialGlimpz full-time.

Late last year we decided to join an accelerator.  A great accelerator can get your company off on the right foot. They help you find focus, build key relationships, and perhaps most importantly, support your capital raising efforts. We built a list of criteria, such as strength of mentors, reputation, past successes, and corporate access. After looking through a number of incubators around the country, we decided to apply to Tech Wildcatters (a Forbes top ten accelerator) out of Dallas. Perhaps the single most important reason for us was the fact that TWC focuses exclusively on B2B and B2B2C companies and the fact that the Dallas Fort Worth metro area is home to over 10,000 corporations, giving it the largest concentration of corporate headquarters in the United States. Many of these companies can be potential customers for SocialGlimpz. Thus, we packed our bags and moved to Dallas for the duration of the program.

The mentors of the program are its biggest asset. We built relationships with dozens of experienced entrepreneurs, investors and business leaders that will last well after the program ends. They helped us cultivate and perfect our pitch, they advised us on short and long-term business development strategies, and assisted with marketing. Most importantly they were our advocates when it came to finding financiers and corporate development partners. The mentor group has an amazing rolodex of individuals in key positions that have proven to really accelerate our growth. As an example, one of the mentors, Ryan Scripps, put us in touch with executives at the Richard’s Group, one of the largest advertising and marketing agencies in the nation. We also picked up an investor and advisor during the program named David Humphrey, the ex-CEO of Massage Envy, who has been a great asset to us in navigating the complex world of B2B sales.

A necessary ability for an entrepreneur, especially in the early stages when the ambiguity and risks are high, is being able to convince others to believe in you, be it your customers, investors or employees. For some, this comes naturally and for many, it’s learned behavior. The Tech Wildcatters program gave us the tools to be effective promoters of our own cause. For example, when we needed to prepare material for our next sales meeting, Tech Wildcatters enabled us to get the support of an advisor who has spent years doing this for startups just like ours. Building a successful company is not only about knowing what to do, but also knowing what not to do. Having people around who have done it before helped us avoid pitfalls and focus on the highest value activities.

When we first joined the accelerator, we made a few mistakes, but were able to quickly recover to get the most out of the program. Here is our advice on ensuring you get everything you can out of whatever entrepreneurial program you are in:

  1. The onus is on you to engage with the members of the incubator eco-system. You can’t expect the program managers to do all of the work for you. Take it upon yourself to proactively get a list of mentors, corporate partners and investors who are active with the program. Do your research on these individuals and reach out to the ones that can assist your company, and do it as soon as the program starts. Sometimes it might take the full 12 weeks, or longer, to build the needed relationship with these folks to establish a fruitful partnership.
  2. In general, asking rarely hurts. Whether it’s asking someone to be an investor, or asking a company to pilot our offering, we found it more often beneficial to just go ahead and do it. In our specific case, we built relationships with many potential investors, who, as we learned after the fact, were seriously interested in SocialGlimpz, but ultimately told us that since we never asked, they had tied up their capital in other areas. Don’t be afraid to ask!
Incubator Infographic

Here is an infographic showing where we were and where we ended up after the program.

 

Bios:

Parry BediCEO and CTO of SocialGlimpz, Parry Bedi has an MS in Computer Systems Engineering from Technical University of Denmark and an MBA (Honors) in Marketing from the Wharton School. While in business school, he also co-founded EMR Xpress, a provider of emergency room management software. Previously, Parry worked at Microsoft, where he built enterprise software applications, programming languages and development environments. He was also selected for Microsoft’s high potential talent program – Technical Leadership Select.

 

Sami KaipaCOO of SocialGlimpz, Sami Kaipa has a Bachelor’s in Computer Science from Stanford and an MBA from the Wharton School. He possesses expertise in enterprise software across various functional roles including product development, sales and consulting. He was one of the early employees at CrossWorlds (acquired by IBM) and has received 2 patents in the areas of data mapping. Sami was the youngest employee in IBM’s history to be promoted to a Sr. Manager in the Software Services group.

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Find A Boring Industry

By Ed Nevraumont, Wharton MBA 2005; SVP, A Place For Mom

I started my career at Procter & Gamble. Sometimes people would leave P&G to work for Disney and took about a 20 percent pay cut to do the same job. We called it the Mickey Mouse discount. A close friend left telecom to work in the music industry and took a 50 percent pay cut to do it. That’s still better than people starting in film who are expected to work for free for a few years to prove themselves. No one works for free in oil exploration or aluminum siding installation or cardboard manufacturing. Some companies and industries are considered ‘cool’. As soon as that happens they find it a lot easier to find people to work for them – and correspondingly can choose to pay that talent less than market rates.

You may say: “But I’m an entrepreneur. That’s a good thing. If I start a company in a cool industry I don’t need to pay my employees as much.” That’s true, but remember as a start-up you are already ‘cool.’ Even if your start-up is the most boring thing in the world, there will still be an attraction to be part of building something. Getting cheap labor is not your biggest concern; being successful and getting traction is. That’s where being in a ‘cool’ industry gets you into trouble.

A few years ago I was working at Expedia and had an inspiration. In many ways restaurants are the same as hotels. Both have high fixed costs (real estate, labor) and low variable costs (housekeeping, food). The difference is that hotels have spent the last 20 years getting very good at managing a high-fixed-low-variable business. They charge different prices different nights. They change prices daily based on forward looking demand. They have multiple channels to handle different price sensitivities (AAA, Corporate discounts, group discounts (weddings), online bookings (Expedia, Travelocity), opaque booking (Priceline, Hotwire), packages (Air+Hotel for one price), flash sales (Groupon, Travelzoo), and more). They even create programs to reward frequent travelers with more perks (not a price discount, but effectively a quality increase for the same price). Restaurants generally don’t have those things (except now there are flash sales with Groupon). My idea was to take these tools and give them to restaurants.

My partner and I (another 2005 Wharton MBA grad) built a company called Restauranteers to do just that. My VC friends told me, “This is the best idea I’ve ever been pitched.” We thought we had a winner. Restaurants we spoke to loved it (after we were able to actually talk to them). Consumers loved it (get discounts at your favorite restaurants by eating at non-peak hours. Or try a new restaurant at a discount using our opaque model). The problem was everyone loves the restaurant space. Here’s why that matters:

Restaurant owners: They get multiple calls a day from entrepreneurs trying to sell them their latest idea that will increase sales. Most of the ideas are bad and they are busy. It’s not worth their time. This makes them very, very difficult to get ahold of and actually have the conversation about how a venture can help.

Restaurant users: Consumers search for restaurants online and get a ton of people advertising to them – many irrationally. Because so many people are targeting them, the price to advertise to restaurant users is driven up.

Effectively this space is ‘saturated’ and you need to be a lot better, a lot luckier, and have deeper pockets than everyone else to make a go of it. UrbanSpoon, one of the market leaders in the space, is pitching to restaurants: we will give you free booking ability on US.com and give you a free iPad to manage it. How do you compete with free+free?

I currently lead marketing for A Place For Mom. APFM is the opposite of ‘cool.’ We help people (usually 50+ year old daughters) find assisted living, memory care and other senior living for their loved ones (usually her mother). The company has a simple business model: We do marketing and get families in touch with our senior living advisors (employees who work from home across the country). The SLAs help a family understand the process and then give referrals to communities that meet the family’s criteria (almost like a real estate agent). APFM gets paid by the community if a family moves in. Simple.

Yet the company was founded in 2000 and didn’t get its first competitor until ten years later. Even today we have little to no competition. All those entrepreneurs in the first decade of the 21st century were looking for ‘cool’ places to create businesses – some industry where they thought it would be ‘fun’ to work. The APFM founders were left on their own to build relationships with the communities who were desperate for help. No one else was talking to them.

The Take-Away

I am often asked to take calls with friends of friends who are thinking about starting businesses. Not a single call has been about senior housing, but I have had dozens about the restaurant space. The same ideas come up again and again:

-          A booking engine for small businesses

-          A simple loyalty program for small businesses

-          A marketing tool to get more visitors into the restaurant (usually involving an iPhone app)

-          A way to get more information about diners and use analytics to market to them (usually via email or an app)

Someone once gave advice to new writers: “write what you know.” This led to an inordinate number of memoirs and loosely fictionalized angst about 20-something writer-narrators. That has a parallel with entrepreneurs trying to solve problems they see in their own life. For example half of the new mothers I know have started building businesses to solve newborn problems. Better advice for both writers and entrepreneurs is to “know what you write.” Yes that may mean writing about your life or solving a problem you already encounter. More likely it means doing research and finding an area that is less explored. It makes for a more original, interesting novel and it makes for a business that doesn’t have to be the best, luckiest and richest in order to be successful.

 

Ed Nevraumont_CroppedBio: Edward Nevraumont (WG’05) is the SVP of marketing for A Place For Mom, the nation’s largest assisted living, dementia care, and senior living referral service. Prior to APFM Edward ran Loyalty and Database Marketing for Expedia and was a consultant with McKinsey & Company. He also has a best-in-class, fully operational (and active) restaurant booking engine available for sale to the right buyer.

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Breaking Down the Brazilian Zeitgeist (Plus Memoirs of An MBA Grad)

By Tom Baldwin, Wharton MBA 2013

This post originally appeared on the blog entitled Tropical Considerations: Insights on the Brazilian VC/ Startup Ecosystem.

Annnndddd I’m back. Sorry for the long delay everyone – the last few weeks of school were extremely busy (and extremely fun). I’m now a freshly minted Wharton MBA graduate, ready to take on the world! My 24 months at Wharton / Lauder were truly outstanding, and I wouldn’t trade the experience for the world (or the six figure debt load I took on in order to finance it). I’m now an even stronger believer in the value of a top-tier MBA. While it’s not for everyone, it made a lot of sense for me, and I can say with complete candor that the experience was truly transformative.

Graduation

That’s me on the left. With my roommates Jordan (middle) and Brett (right).

I gained a lot from Wharton. A new group of amazing friends who would go to hell and back to help me out and see me succeed? Check. Unforgettable international adventures alongside super sharp, super fun-loving people? Check. A robust network of powerful professional relationships that I can leverage to turbo-charge my career and come closer to realizing my long-term aspirations? Check. New insights and new knowledge that have changed the way I interface and interact with the world around me? Check. A job whose central focus is exactly what I’m passionate about, that I’ll actually be excited about waking up for, that puts me in touch with Latin American entrepreneurs and creators every day? Check, check, check. You get the point… For me, Wharton was a wild, crazy, and life-changing ride, and I feel so privileged to have had the experience.

Okay, let’s get down to business. The goal of today’s post is to provide a quick update on my personal story / future plans, and weigh in on a recent NYT article on current trends in the Brazilian startup ecosystem. Tomorrow I’m publishing a post on the importance of CLV, and in a few days I’ll post an extensive comparative analysis which examines the differences between the São Paulo and Mexico City ecosystems. Stay tuned!

My new gig, and how I got it

I generally seek to avoid writing about myself on this blog (apart from a few personal anecdotes / stories here and there). But today I’m going to break from tradition and share a bit about my personal journey over the past two years. Hopefully some of you out there find it interesting, relevant, or useful.

I didn’t know much when I arrived at Wharton two years ago. What I did know, however, was the following: (1) I didn’t want to do anything “corporate” (2) I wanted to do something deeply entrepreneurial, whether launching a startup, working at a startup, or investing in startups; and (3) I wanted to do something that channeled my passion for Brazil.

During my time at Wharton, I maintained a laser-like focus on activities that I felt would help create opportunities consistent with the goals outlined above. I took my Lauder Portuguese classes very seriously, using every opportunity to ramp my Portuguese language abilities. I read startup / VC blogs voraciously. I began tweeting about Latin American startups and the Latin American tech scene. I cold called startup founders, interviewed them, and published the interviews in the Wharton Journal. I became an evangelist for my entrepreneurially inclined friends and colleagues, promoting their projects via facebook, twitter, foursquare, and linkedin. I spoke and wrote and tweeted so much about startups that it actually began to annoy people! I soon became known across campus as the “Brazil startup guy.” Sweet. This is what I was going for.

There’s more. During Wharton’s “DIP Week” (dedicated interview period), when the bulk of my Wharton peers were consumed by interviews with bulge bracket banks and consulting firms, I skipped town, traveling to Brazil to begin building local relationships throughout the ecosystem. I networked aggressively with the Brazilian startup community, leveraging Brazil-based Wharton / Lauder contacts like Davis Smith, Jake Rosenbloom, and Nick Reise in order to establish a local beachhead and grow my Brazilian rolodex. These connections helped me land an awesome summer internship at a São Paulo-based, venture-backed fashion eCommerce startup called olook (coincidentally cofounded by another Whartonite, Peter Ostroske). At olook, I ran a cohort analysis and built out a comprehensive customer lifetime value model, leading the company to embark on an important strategic pivot.

After my summer in SP, instead of returning to Philadelphia, I flew to San Francisco, where I participated in the pilot program for the new Wharton Semester in San Francisco program (Wharton is the only MBA program that offers the opportunity to spend a semester “abroad” in San Francisco). While in San Francisco, I took courses like Venture Capital and the Finance of Innovation, Technology Strategy, The Development of Web-based Products & Services, and Digital Commerce. I also soaked up the insights and advice of those who visited us as part of the Wharton in San Francisco speaker series, including Josh Kopelman of First Round, Andrew Chung of Khosla, Amy Errett of Maveron, Kevin Hartz of Eventbrite, Michael Baum of Splunk, and Davis Smith of Baby.com.br, among others. Finally, following the advice of my friends Toby and Pablo, I used my 5-week winter break to travel back down to São Paulo to launch a blog focused on the Brazilian tech scene. Every day while in SP, I met with different entrepreneurs and investors, seeking to develop unique and actionable insights that I could share on my blog. And the result was tropicalconsiderations.com, which you’re reading right now.

Wharton SF

Wharton’s brand new campus in San Francisco. I encourage all entrepreneurially-minded Whartonites to participate in SSF!

Long story short, I used my time at Wharton to focus on the stuff I love (startups, Brazil, the Portuguese language, entrepreneurship) and stay away from the stuff I don’t (corporate America). At times, it was extremely nerve wracking, and I struggled to deal with the inherent uncertainty of my chosen path. Especially considering my debt load. But in the end, things worked out.

In early June, I’m joining Valor Capital Group, an NYC-based Venture Capital firm focused on opportunities in Brazil. Valor was launched in 2011 by Clifford Sobel, and has invested in baby.com.br, olook, and descomplica, among others. It’s a small shop, but growing quickly. I love the team, love the focus on Brazil, and love the learning opportunity. Additionally, it’ll allow me to keep one foot in NYC (where I’ll be close to fam and friends) and one foot in SP (where I’ll be actively engaged with the ecosystem I’m so passionate about). I’m so stoked. Can’t wait to get started!

Breaking down the Brazilian Zeitgest

The New York Times recently published a solid article detailing recent trends in the Brazilian startup space. It does a great job capturing the current zeitgeist of the Brazilian ecosystem, and I generally agree with their assessment of the state of the industry. But let’s dig a bit deeper. Below I pull out a few of the key themes / quotes and offer some supporting analysis and context:

  • “The consensus among investors and entrepreneurs in Brazil is that the short term will be difficult, but that long-term prospects remain highly favorable.” Wholeheartedly agree with this. As I’ve written about previously, beginning in mid-2012, the funding environment in Brazil began to trend towards conservatism, with some of the more active investors retrenching to focus more on portfolio management than ongoing capital deployment. The ebullience of 2011 rapidly dissipated as investors began to recognize the challenges of scaling in a hyper-competitive marketplace, particularly for companies focused on eCommerce. The shutdown of Shoes4You (more on this in tomorrow’s post) is a case in point. Regarding longer-term prospects, however, I believe positive sentiment is completely justified. Brazil’s nearly 200M citizens are highly digitally predisposed, the country’s middle class continues to expand at a rapid clip, and the local ecosystem is the most advanced in the Latin America. I’m confident we’ll see some big exits in the next 3 – 5 years, thereby validating international and domestic investors’ bets on the South American juggernaut.
  • “Initially, most investments made here by foreign venture capital firms were in a narrow range of Brazilian Internet or technology companies, sometimes called copycats because they replicate existing consumer Web business models in the United States or Europe.” Correct. Putting money to work in Brazilian startups involves an element of risk not present in domestic venture investing: country risk. When compared to investing in the US and Europe, investing in Brazil involves new forms of risk that emerge from backing a company in a foreign market with different consumer behaviors, cultural dynamics, legal frameworks, and bureaucratic practices. To compensate for the country risk associated with investing in Brazil, foreign VCs deploying capital in the country sought to mitigate a separate and distinct type of risk: business model risk. As the NYT points out, the mitigation of business model risk by foreign VCs was achieved by investing in proven business models that have worked in other markets, such as the US or Europe. The result is an investment dynamic focused on copycat models as opposed to genuine innovation. But I believe this is changing…
  • “Investors assumed Brazil’s market was large enough to support multiple successful companies in each e-commerce vertical: for example pet supplies, fashion or taxi services.” Yep. Take a look at the baby space. Yes, it’s a big and fast-growing vertical, but does it really make sense to have three venture-backed companies battling for market dominance in Brazil? Baby.com.br was the first player to receive venture backing in the space, and they are funded by a group of all-star investors, including Accel, Tiger, Monashees, Felicis, Thrive, and Menlo Ventures (full disclosure: Valor Capital Group, my new employer, is also an investor). Yet, despite the presence of a well-capitalized player backed by tier-A VCs, other investors felt comfortable putting money into competing firms. Atomico backed Bebestore with a $10.7M investment, and Rocket Internet put 20M Reais into Tricae. This is the hypercompetitive dynamic that has lately given investors pause and prompted them to approach the Brazilian eCommerce space in a more circumspect manner.
  • “Silicon Valley’s expectations were higher than they should have been in terms of the reality of the opportunity down there” Maybe. But can you really tell whether expectations were overblown only two to three years after you put money in the space? Most international investors only began deploying capital in Brazil in 2011. It’s now 2013. In the world of eCommerce, investors don’t generally see a liquidity event for 5 – 10 years after the initial investment. Given most international investors have exposure to Brazil via eCommerce investments, I would argue that it’s a bit early to make a call on whether Brazil has met expectations. Let’s give it a few more years, yeah?
  • “I expect a lot of shut-downs, and that a lot of companies will be firing people” Probably. I’ve commented before on how Peixe Urbano sold off some of its foreign entities, and laid off a bunch of people. We just saw Shoes4You close its doors. Word on the street has it that a bunch of startups with seed stage capital are struggling to scale and / or raise follow-on funding. So I wouldn’t be surprised if we saw further announcements of shutdowns. But remember, this is the world of venture, where shutdowns are natural and expected! So I wouldn’t be very alarmed. Failure is a natural part of any ecosystem.
  • “Companies will have a tough time raising money and do so more by begging and groveling with current investors” Totally. In fact, I think it’s fair to say I called this a few months ago when I wrote about how the investment environment in Brazil has become significantly more challenging. Seed stage funding is still fairly plentiful – you can get it from the German angel mafia (Kai, Florian, Felix, etc), from 500 Startups, or from Redpoint e.Ventures seed program, among others – but Series A / B has become really challenging, and will remain so for some time. Lots of folks with seed or Series A capital have had to turn to existing investors for follow-on funding. An increasingly popular alternative source of follow-on funding is strategic investors. These are larger Brazilian corporates who offer capital and other sources of strategic support in exchange for an equity stake and access to a startup’s unique expertise in a particular area, such as eCommerce operations and customer acquisition. I encourage these sorts of partnerships, especially when access to traditional VC capital dries up.
  • “People realize that Mexico is less developed in the Internet space and that raising follow-on capital is even harder” Keep your eyes peeled for my upcoming comparative analysis of the São Paulo and Mexico City ecosystems, which should be out in the next few days. In that post, I will discuss at length the current state of the Mexican startup / VC landscape, with a particular focus on what it takes to raise $$ for tech startups in Mexico at present.
Mexico

Touchdown in Mexico. Stay tuned for an upcoming post on the Mexico City ecosystem.

  •  “We’re seeing less flooding by M.B.A.’s and consultants from all over the world” Haha! I loved this line. Yes, it’s true, fewer and fewer of we dreaded “MBAs and Consultants” are coming to Brazil… instead, many of us are heading to Mexico! My friends Toby and Pablo, for example, decided Mexico was the place to launch a new vertical-specific eCommerce startup, Petsy.mx… check out their new company’s awesome site. And again, watch out for my next post, where I’ll go into greater detail on why so many aspiring MBA entrepreneurs are heading to Mexico these days.

That’s it for today folks! As mentioned, I’m back into the swing of things, and I’ve got some great material coming up. Tomorrow a look at the importance of CLV, and in a couple days, a kick-ass analysis on the Mexico ecosystem. See you soon!

 

rio-picBio: My name is Tom Baldwin. I’m a veteran Brazilianist with a passion for startups and entrepreneurship. I’ve spent a little over a year living and working in Brazil at different points in time. I’m a dual citizen of Mexico and the US. I’m a recent graduate of the Wharton Lauder Program. I’m here to build relationships, explore opportunities, and work on a few ideas of my own. Find me on Linkedin and Twitter.

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Discovery Driven Planning: An Evergreen in Entrepreneurial Management

By Megan Kauffman, BA’11; Administrative Coordinator, Wharton Entrepreneurship

Developed by Wharton professor Ian MacMillan and Columbia professor Rita McGrath, discovery-driven planning has become an essential tool in exploring and developing the viability of a new business venture. Professor MacMillan began this research in the early 1990’s by studying venture capitalists and was surprised by the differences between actual and planned performance of VC investments.  Through his research he realized VCs reduce the expense of a poor venture by only providing ventures a small about of money up front.  If the investee is not being successful VC firms can withdraw quickly with limited loss. When working in uncharted markets, the key is to reduce the assumption to knowledge ratio over time and ahead of substantial investment.  He saw how the process VCs use of making increasing incremental investments over time as confidence in a venture increases could be helpful to entrepreneurs and he systematized the process in what is now known worldwide as discovery-driven planning.  The relevancy of the tool Professor MacMillan developed over 20 years ago was a discussion topic at the most recent Wharton Reunion Weekend.  

Venture planning in new markets with discovery-driven planning is a five step process. The first step is to declare what the financial outcomes must be to make pursuit of a venture worthwhile, using what Professor MacMillan calls the reverse income statement. Specifying what the required profits and profitability must be allows you to calculate what the minimum revenues and maximum allowable costs must be. Step two is to then lay out the entire customer experience by mapping out a consumption chain, from awareness of the product to purchase to use to receipt of services to disposal of the used up product. Then you use this consumption chain to lay out all the physical operations called for to deliver this chain, called an operations specification, specifying  all the activities needed to produce, sell, service, and deliver a given product or service. This provides more detail as to what costs will be, should the venture be pursued and it also helps uncover the underlying assumptions that have been made in building the plan.

The keystone in discovery-driven planning is to identify and document these assumptions, and design check points where assumptions can be tested ahead of serious investment.  In a checkpoint/assumption table, decisions are made on how these assumptions can be tested using the least amount of money, so the cost of failing is as low as possible. Detailed plans are not needed in the beginning, because they are highly dependent upon assumptions that may be inaccurate. When approaching venture development using discovery-driven planning, it is important to update business plans as each checkpoint is reached and assumptions give way to greater knowledge.  Keep the plan simple in the beginning – the more detailed an initial plan, the less likely a team is to replan despite fallacies present.  As Professor MacMillan highlighted, as an entrepreneur and investor, “You want to be roughly right, not precisely wrong.”

Today discovery-driven planning is used by budding entrepreneurs to think through the validity of venture concepts in undefined markets, but the process can be used by anyone looking to make a decision when uncertainties abound. Assumptions will be made, but the key is to decrease their ratio to knowledge over time. Creating a framework using discovery-driven planning as outlined by Professor Ian MacMillan helps ensure decision makers stay on an ever improving track from the ideation phase to execution.

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Four Tips to Succeeding With the Sharks

By Ryan Frankel, Wharton MBA 2012; CEO & Co-Founder, VerbalizeIt

Editor’s Note: Ryan Frankel, Wharton MBA 2012 and Kunal Sarda, Wharton MBA 2011, recently appeared on ABC’s reality television show Shark Tank with the venture the co-founded, VerbalizeIt, a real-time translation service. While students at Penn, Ryan and Sarda took advantage of the full range of entrepreneurial offerings by majoring in Entrepreneurship and actively participating in co-curricular offerings such as Founders’ Club, the Wharton Entrepreneurship Club, and the Wharton Venture Initiation Program (VIP). It was during their time in VIP that they received a Snider Seed Award for significant progress made on VerbalizeIt and first learned about the opportunity to pitch before the Shark Tank judges. Ryan recently wrote about his experience on the reality TV show for the Wharton Blog Network. The original post can be seen here, but the text has been reposted below. Their appearance was also covered by BloombergBusinessWeek

About a year ago, my co-founder Kunal Sarda, WG’11, and I received the once-in-a-lifetime opportunity to pitch our business to seasoned investors on the popular ABC reality TV show Shark Tank, thanks to an application notification from the Wharton Venture Initiation Program. We knew that if we wanted the Sharks to fund VerbalizeIt, a language translation community that offers users real-time access to human translators, we would have one chance to deliver a succinct pitch and negotiate for seed funding in front of 7 million viewers.

We spent weeks (or, more accurately, months) preparing for our negotiation, and we are pleased to report that our hard work paid off. We generated a bidding war among the Sharks and successfully negotiated a funding offer. The episode aired this past Friday, May 17, but you can watch a recording of Shark Tank Episode 26 on VerbalizeIt’s website.

Since the show, we’ve negotiated with several more investors. Below are the strategies that helped us raise $1.5 million in investment capital with the right mix of investors.

We asked questions to understand what was important to each investor. Before the negotiations, we researched their past investments and interests. We looked at past comments made by the Sharks and talked to people who have worked with them so we could understand what factors made a deal attractive. Our goal was to discern how we could be flexible on the terms that the Sharks cared about, while avoiding giving up too much of the things we strongly valued.

We determined the least we would accept and were prepared to walk away. Kunal and I are both confident that travelers and small business owners would be excited about our business, but it was tough to ascribe a value to a market that has never been served before. In the end, we tried to make conservative estimates of our growth potential and agreed on a baseline valuation for our company.

We tried not to focus solely on the money. In case we received competing offers, we evaluated the non-monetary assets each investor could add, such as areas of expertise, business contacts and specific skills. This was a crucial step because we ultimately had to choose between offers from two different Sharks within a matter of minutes. Even when time is less crunched, we have found it easier to rationally evaluate non-monetary factors before getting into the heat of the negotiation.

We learned to control our emotions. We knew it would be difficult to contain our emotions when the cameras started rolling, but we understood that failing to maintain our composure would cost us. The only effective approach for improving our emotional control was practice, practice and more practice. We called on many of our Wharton friends for mock negotiations, and while we’re still working on this aspect, we felt that the practice significantly improved our mental readiness for negotiation.

 

FrankelBio: Ryan Frankel is the CEO and Co-Founder of VerbalizeIt, the company that delivers instant access to a global community of translators. He is a 2012 Wharton MBA graduate, a Haverford College alumnus and a recent TechStars participant. Prior to enrolling at Wharton, Ryan was a financial analyst at Goldman Sachs in the firm’s Special Situations Group, where he focused on middle-market private-equity transactions and the operational management of the portfolio companies. A former collegiate baseball player, he is now an endurance athletics enthusiast who has enjoyed competing in an Ironman triathlon and a marathon.

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Wharton’s Role to Reduce Commercial Building Energy Consumption by 20 Percent by 2020

By Jacqueline Jenkins, Wharton MBA 1996; Energy Efficient Buildings Hub Director for the Wharton Small Business Development Center
 

The Wharton Small Business Development Center (SBDC) is a leading contributor in catalyzing the advanced energy retrofit (AER) sector at the Energy Efficient Buildings Hub (EEB Hub), a $125 million regional innovation cluster funded by the U.S. Department of Energy. The EEB Hub is charged with the goal of reducing the Greater Philadelphia region’s commercial building energy consumption by 20 percent by 2020, and creating a model for national expansion.

Buildings are responsible for approximately 41 percent of the energy consumption in the U.S. and one of the heaviest consumers of natural resources. The conflict in oil-producing regions, volatile energy prices, heightened concerns of climate change, and global population growth, are fueling demand for more energy-efficient products; “greening” the nation’s buildings is a substantial opportunity.

In an effort to support the development of businesses in the building energy efficiency sector, the Wharton SBDC, SAP, EEB Hub, Penn Institute for Urban Research (PIUR), Wharton Risk Management Center, and the Initiative for Global Environmental Leadership (IGEL) were sponsors of the “Building Energy Efficiency: Seeking Strategies that Work” conference on May 8, 2013 at the SAP headquarters in the Philadelphia suburb of Newtown Square. Conference attendees included industry partners, small business owners, policy makers, students and representatives from academia.

The Wharton SBDC hosted a panel on financing options for emerging companies in the commercial AER market. Jacqueline M. Jenkins (WG ’96) moderated a panel that included Mark deGrandpre, Director of Investment, Physical Science, Ben Franklin Technology Partners of Southeastern PA; William Sisson, Director of Sustainability, United Technologies Research Center; and Shari Shapiro, Partner, Cozen O’Connor Energy, Environment and Public Utilities Practice Group.

The panel discussed the growing number of opportunities for innovative companies capable of producing solutions in key energy efficiency areas such as performance measurement technologies, building knowledge and process management. Larger companies such as United Technologies Corporation are contracting with emerging businesses for niche offerings. Ben Franklin Technology Partners of Southeastern PA recently launched a fund to invest in early-stage companies within the building energy efficient market. Shari Shapiro highlighted the lack of building energy efficiency knowledge within the current marketplace. As the market evolves, opportunities will emerge for innovative companies. To learn more about the EEB Hub, please visit www.eebhub.org.

 

Jacque Jenkins

Bio: Jacqueline Jenkins, EEB Hub Program Director for the Wharton SBDC, leads the effort to support business development in the energy efficient building market for the EEB Hub. Earlier in her career, she successfully raised early-stage capital and launched her own consulting practice. She also served as COO for a financial services firm. 

 
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Remanufacturing the American Dream

By Bobby Grajewski, Wharton MBA 2013; Director of Business Strategy, Heritage Handcrafted

Heritage Handcrafted, a North Carolina based start-up is transforming whiskey, scotch, and wine barrels into unique, timeless furniture while also creating jobs and reenergizing the industry.

Whiskey Barrel Chair 

After five years in private equity investing and operations, I came to Wharton eager to further hone my business skillset and supplement the knowledge I gained “on the job” with a rigorous academic course load. By studying courses ranging from finance and investing to marketing and entrepreneurship, I gained the confidence needed to successfully develop a business idea and see it through to implementation.

In Professor David Hsu’s Entrepreneurship course, I learned that 99 percent of good business ideas fail because of this latter point. Through case studies and outside speakers, this course taught me that many great “idea people” lack the experience, structure, and wherewithal to build the strategy, business plan, and team needed to get a venture off the ground. For this reason, “great” ideas may eventually stall, lose their momentum, and are surpassed by others whose owners know how to get to the metaphorical “first base.”

In the final semester of my MBA program, I was eager to put classroom knowledge into practice by working on an entrepreneurial venture, instead of searching for the typical finance and consulting opportunities. In this search, I reconnected with my childhood best friend, James Broyhill. As the great-grandson of the founder of Broyhill Furniture, James truly has “saw dust in his veins” and has been tinkering with woodworking his entire life.  Like his great-grandfather who in 1926, in the small town of Lenoir, North Carolina, founded a small chair manufacturing company that grew into the Broyhill furniture empire, James forged Heritage Handcrafted in his own small workshop out of a personal challenge to create something aesthetically pleasing from something of true character.  Using aged whiskey, wine, and scotch barrels as his medium, James initially designed furniture and mementos that were timeless and unique to be shared with friends and family.

Whiskey Barrel Lamp

Immediately impressed by James’ design skills and diverse product line, I saw how the character of Heritage Handcrafted pieces reflect the depth of this medium. Whiskey barrels are traditionally constructed of American white oak and the interiors are charred to create the distinct, rich taste of the liquid aged within its staves. In my eyes, the uniqueness of these products and James’ familial history poised a great opportunity to grow Heritage Handcrafted from a weekend project meant for personal consumption to a national powerhouse much like his great-grandfather had done nearly a century before.

To accomplish this lofty goal, it was clear that Heritage Handcrafted needed to increase its mass production capabilities, enlarge its furniture line, and engage in national marketing and advertising. Improving these verticals would be no small task, but combining James’ design expertise with my business acumen gained at Wharton, we felt it was possible.

Serving as Director of Business Strategy, I have used the skills gained in classes such as Competitive Strategy, Marketing & Strategy, and Entrepreneurship to shape the brand and operations of Heritage Handcrafted. To increase production, James and I incorporated a patented wood stave straightening process and increased our manufacturing team which reduced our production times by over 90 percent. This has allowed us to create handcrafted products with efficiency in order to serve a national scale. Using the knowledge I learned in my Competitive Strategy course, I mapped out the entire competitive landscape of the handcrafted furniture industry and determined the brand aspects that most differentiated Heritage Handcrafted from competitors. With this knowledge, I increased our product line to tap into these competitive advantages and devised an advertising strategy to highlight these key differentiators.  Finally combining the skills I gained in my aforementioned Entrepreneurship and Marketing classes, I laid out an appropriate six and twelve month production and marketing road map outlining the steps we needed to take in each category to achieve our goals. 

Whiskey Barrel Box

These efforts have not gone unrewarded. Heritage Handcrafted has seen a month-to-month order increase of 400 percent in its first six months of operation and the company projects to attain a six-figure revenue mark by the end of its first fiscal year. On the marketing and advertising front, Heritage Handcrafted has been recently featured in both regional and national publications including QC Exclusive, Thrillist, UrbanDaddy, Winston-Salem Journal, and Town & Country Magazine. These efforts have enabled Heritage Handcrafted, despite its young age, to grow in to a brand leader in the handcrafted segment.

For James and I, the most rewarding aspect of being involved in Heritage Handcrafted has been the ability to create jobs in our home state of North Carolina. Growing up in the American furniture capital, we saw how numerous competitors outsourced their manufacturing efforts and sent jobs overseas leaving many of our family friends struggling to make ends. Now as adults, James and I can proudly state that all of Heritage Handcrafted products are made in the USA and we are employing numerous people throughout the Tar Heel state.

At the end of the day, Heritage Handcrafted is about heritage. It is the heritage of James honoring his family tradition,  the heritage of furniture making in North Carolina, and the heritage of owning a piece of history. For our customer, Heritage Handcrafted is furniture that one can pass down from generation to generation. Heritage Handcrafted is truly American nostalgia. Without Wharton, I would have never had the skills, knowledge, and confidence to get this venture off the ground.

 

R Grajewski and J BroyhillBio: Bobby Grajewski is a Wharton MBA 2013 graduate who is concurrently pursuing an MPA from Harvard Kennedy School. Prior to graduate school, Bobby spent five years in venture capital and private equity both in the middle market (J.H. Whitney Capital Partners & Kamylon Capital) and at larger LBO firms (Permira Advisers) investing in companies across numerous industries. In addition to co-founding Heritage Handcrafted, Bobby has held operation and consulting roles turning around companies acquired out of bankruptcy and at technology start-ups (Wellman Plastics Recycling, Bain & Co., & AppAssure Software).

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The Five Reasons Why Business School Was Right For Me

By David Klein, Wharton Alumnus; Co-Founder, CommonBond

“If I want to start a company, do I really need to go to business school?” is a question I get a lot.

Frankly, I think it’s a misguided question. If you want to start a business (as I did, heading into business school), then the real question is, “What do I have to do to maximize my chances of being a successful entrepreneur?” For some, that answer will mean going to business school, and for others, it won’t. 

For me, going to business school was the right move. There are several reasons why, and I’d like to share five with you now.
1. Adam Grant. Wharton professor Adam Grant is something of a burgeoning national treasure with the runaway success of his recent book Give and Take (#2 on the New York Times Best Sellers list in April, second only to Sheryl Sandberg’s Lean In). But before he began shaping the national conversation on how we think about success, he was Wharton’s highest rated professor who remembered every one of his students’ names while citing research seamlessly into conversation (all of which he still does). It is this Adam Grant on whom I feel incredibly fortunate to be able to lean when heading into an important negotiation or needing to reflect thoughtfully about any resistance the company is facing. The funny thing is I never took a class with Adam Grant while at Wharton. In fact our paths never really crossed while there. Because I went to Wharton, and students there told us we had to meet, Adam and I ultimately connected and have been able to engage in meaningful dialogue ever since.

2. Neil Blumenthal, Wharton MBA 2010. Co-Founder and Co-CEO of Warby Parker, Neil Blumenthal, came back to Wharton in August of 2011 to speak to a hungry, wide-eyed group of students during pre-term. Telling his story strengthened and further inspired my desire to build a company with a strong social mission. He was gracious enough to accept an invitation to coffee, and we began an ongoing dialogue. A year later this turned into hosting my company’s very first offsite at the Warby Parker headquarters in New York. I could think of no better a setting to inspire my team. It was just two years prior that Warby Parker came out of the Wharton Venture Initiation Program (VIP) from which we had started. Inspiring footsteps to follow.

3. Wharton San Francisco. I didn’t participate in the Semester in San Francisco that is available to second year MBAs, but my co-founder, Michael Taormina, did. It was there that a chance encounter with a former colleague led us to connect with the former head of a major U.S. investment bank, who would go on to become one of our company’s most valued advisors. Mike was also able to work with some of Wharton’s best professors – Karl Ulrich, Len Lodish, and David Wessels – in the service of our growing start-up.

4. Founders’ Club. Some of the smartest and grittiest people on campus were active members of Founders’ Club. I first learned about the club at Wharton’s Welcome Weekend in April 2011 from Davis Smith, (Wharton MBA 2011) Co-Founder/CEO of Baby.com.br, one of the most respected start-ups in Brazil. Hearing his entrepreneurial story and the power of plugging into an entrepreneurial community inspired me to join the club he founded. It was in the Founders’ Club’s weekly workshop-style get-togethers that I solidified my entrepreneurial knowledge base and mental frame in evaluating good businesses from bad. I also consider myself incredibly fortunate to call many of my fellow Founders’ Club entrepreneurs both good friends and continual inspirations, such as Samir Malik (Wharton MBA 2013), Co-Founder & CEO of 1DocWay, Austin Neudecker (Wharton MBA 2012), Y-Combinator grad and entrepreneurial energizer bunny, and Derek Kleinow (Wharton MBA 2013), Founder of Tiger GPS and current investment committee member in First Round Capital’s Dorm Room Fund.

5. Wharton Social Venture Fund (WSVF). I didn’t have enough auction points to get a David Wessels VC course while in school, but I was part of WSVF – an organization that not only taught me how to think like a venture investor, but gave me access to Wessels’ ingenious teaching (ingenious in his ability to turn complex topics into easily understandable pieces). It was also through WSVF that I learned about and was encouraged to attend a weekend-long Training the Street training on LBO modeling. Between Wessels’ involvement in WSVF and the LBO training, I probably learned more about advanced structured finance than I did in any of my courses.  A year later, my company closed its first alumni-backed student loan fund.
What’s the point?

The point is: business school is an insanely fertile environment.

Will you have a different experience than I did? Absolutely. Will you find your versions of Adam Grant, Wharton San Francisco, and Founders’ Club just the same? Let’s put it this way: if you approach business school with the right amount of purpose and focus and grit, then my money says there is no doubt that you will.

That’s the beauty of business school.

 

Common Bond co-founders Michael Taormina (left), David Klein and Jessup Shean

Common Bond co-founders Michael Taormina (left), David Klein and Jessup Shean

Bio: David Klein is Co-Founder & CEO of CommonBond, an alumni-backed student lending platform that lowers the cost of loans for student borrowers while improving financial returns for alumni investors. David founded the company while at Wharton, along with his two co-founders, Michael Taormina (Wharton Class of 2013) and Jessup Shean (JD/Wharton Class of 2012). The company is an alumni member of Wharton’s start-up incubator, the Venture Initiation Program.

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Startups, Ethics & Regulation

By Rick Thompson, Wharton MBA 1996; Partner, Signia Venture Partners

A few years ago I sold some Montana lakefront land to an entrepreneur by the name of Steven Sann with the grand vision of building a youth camp to foster “self-reliance, cooperation, and problem solving in America’s future leaders.”  ‘Great to see an entrepreneur giving back,’ I thought to myself.  I was stunned when I recently learned that this supposed altruist was now charged by the Federal Trade Commission for running a $70M phone scam – charging customers for services they did not order. While I never met the man, I was intrigued by how an apparent do-gooder could be such a dirtbag, so I dug deeper. Turns out Steven Sann worked with third party marketers known as offerwalls, who in turn worked with destination websites, to deliver package ‘offers’ to consumers.  Ouch.  Much to my horror, I realized my real estate transaction may not have been my first dealing with Mr. Sann.

Most consumer applications attempt to deliver users a low friction experience in getting them into the top of the sales and conversion funnel.  In the ‘free-to-play’ model of social and mobile gaming, for example, users are then monetized through the selling of virtual goods or services.  Users can pay real money for these goods or obtain them by completing what are known as offers in the industry.  An offer could be something benign such as signing up for Netflix, in which case an affiliate fee is earned, or it could be something more insidious such as providing your phone number in exchange for a ‘free ring tone.’  Somewhere buried in the contract for a free ringtone may be something like an agreement to accept a voice mail service along with an auto-renewing phone bill.  Steve Sann had hundreds of thousands of paying customers with only about a dozen actually using his voice mail service.

I first became aware of the offerwall industry in early 1998 when Playdom, a Signia portfolio company in the games space, signed on with OfferPal to handle both credit card processing and offers for its free-to-play games.  Playdom and other data driven companies viewed the offerwalls as a commodity to be optimized for maximum revenue.  The result was a race to the bottom, with offerwall providers resorting to increasingly dubious schemes aimed towards monetizing users and maximizing revenue.  By the end of 2009, offers were delivering about 30% of total revenue to games on Facebook and Offerpal, the most aggressive of the three major offerwalls, dominated the business.

This scammy offer practice only came to a halt after a major public outing from Michael Arrington of Techcrunch (Scamville: The Social Gaming Ecosystem of Hell).  The most serious offender, Offerpal, was booted off the Facebook platform, and Trial Pay, the most legitimate of the offerwalls according to Arrington, was granted de facto monopoly status.  

In this case, the need for regulation was averted, justice prevailed and the company taking the high road was rewarded.  However, I cannot help but wonder how much damage was done in the interim, not just to the users whose trust was betrayed, but to the ultimate potential of the industry.

Entrepreneurs pioneering new business models and platforms can suddenly find themselves facing ethical dilemmas they are unprepared to handle.  Do you pursue each and every underhanded tactic in the book to maximize revenues? Or do you sacrifice your business to those that do?  In established lines of business, where innovation is slow, the rules of conduct are pretty well established.   However, in emerging business and in areas of innovation, I suspect this dilemma is played out all too often and the good guys do not always win.  In the case of TrialPay, the company emerged victorious only because their competition was eliminated and they received a de-facto monopoly.  If instead Facebook had decided to act as a regulator, introducing and enforcing rules of conduct, it is likely that OfferPal would have continued to dominate since its lead was just too great.  In that event, TrialPay may not have even survived. In retrospect Facebook made the right decision.  By establishing a monopoly, Facebook removed competitive pressure that would have inevitably pushed the boundaries of ethical behavior.  Granting monopoly status, not to the leader, but to the company that had exhibited the most restraint, was also the right thing to do.  Even though Facebook wasn’t necessarily proactive, it deserves kudos for having created the right structure and incentives.

Emerging industries are best served when its leaders articulate a vision for the industry.  When building out an ecosystem, the platform’s values help guide the development and behavior of the ecosystem.  Facebook has yet to communicate vision or values and the ethos of its current ecosystem reflects that.

In the past year, the social casino category has been one of the few growth areas on Facebook, attracting entrants from the casino industry as well as traditional free-to-play Facebook developers.  This will be an interesting test for the platform as two very different worlds collide.  The land-based casino industry has long lived under very strict regulations designed to protect the consumer.  The free-to-play gaming industry on Facebook, on the other hand, has no such rules.  It is widely suspected that certain social casino games made by developers from outside the land-based casino industry do not use random number generators to generate ‘luck.’  Rather, they find that they make more money with scripted outcomes designed to maximize addiction and revenue.

It is a welcome development that leading representatives from both the gaming and land-based casino worlds – including Caesar’s and Zynga – find common ground in joining together to fend off regulatory efforts and ‘self-regulate.’  As a first step in this process, Jeff Hyman, CEO of Idle Games (creator of Fresh Deck Poker, a company in which I invested) has called for self-disclosure, transparency, and making the data stream available for external verification.    It is in everyone’s interest to avoid another Scamville as well as governmental regulation.   This credible move by the industry toward self-regulation is a welcome initiative.

For further reference please see the following articles:

Steven Sann case: http://www.huffingtonpost.com/2013/01/21/bogus-phone-bill-charges_n_2521334.html

Jeff Hyman’s opinion:  http://www.socialcasinointelligence.com/tag/jeff-hyman/

 

ThompsonBio: Rick Thompson is a Wharton MBA ‘96 and partner at Signia Venture Partners. Signia is an early stage fund dedicated to helping passionate entrepreneurs realize their vision and build impactful, high-growth ventures.

Follow Rick on Twitter: @rl_thompson & @SigniaVC

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Thoughts On Starting A New Company

By Rob Coneybeer, Wharton MBA 1996; Co-founder, Shasta Ventures

Together with two co-founders, I started Shasta Ventures from scratch.  Questions like “When did I decide to start a new company?” “What was that like?” and “Where did it begin?” are often asked. Here’s where it begins.  

A startup is a product of your imagination, fueled by a burning desire to serve your customers and create something new.  When I teamed up with Tod Francis and Ravi Mohan in early 2004, Google hadn’t gone public yet,  Amazon was about to go out of business, and eBay was at historic lows in the stock market.  At the time, no one thought the consumer mattered in the technology world.  Venture firms were openly abandoning their consumer practices.

When we started Shasta, the three of us took a deeply contrarian view.  We believed in the importance of the end-user and started with a core belief in the power of consumer-driven technology businesses.  We wanted to serve entrepreneurs (our customers) who shared that same point of view.

Our early slide decks talked about the rising influence of consumers in technology.  Computing technology was originally used in the 50′s by governments to compute ballistic missile trajectories, and then in the 60′s by large companies to automate payroll.  Next came minicomputers in the 70′s for medium-sized business, and the rise of client/server technology in the 80′s led to the adoption of PCs by millions of small businesses.  Then came the consumer, with the Internet in the 90′s, but hype outpaced reality, leading to the boom of 1999 and bust of 2000.

Despite the aftermath of the Internet bubble, the underlying consumer demand for technology was clear to us.  Consumers loved technology as it became cheaper, more powerful, and far easier to use.  Internet traffic continued to grow rapidly.  Based on our convictions, and a strong investing track record, we went on the road in 2004 to raise a $210 million inaugural fund based on an end-user-oriented strategy for investing in technology startups.  We had well over 120 “first meetings” with prospective investors.  Thanks to our track record, most institutional investors wanted to meet with us, but because the three of us hadn’t worked together before, and consumer startups were completely out of favor, many prospective investors found it easy to quickly say “no”.  The “no’s” rolled in faster than we expected. Would we ever be able to raise the fund?

As you might imagine, we had quite a few sleepless nights in 2004.

Raising a first-time venture capital fund requires a LOT of investor due diligence, so each “yes” took longer than we hoped, after a litany of “maybes”.  Eventually, we closed the fund after six months of active, full-time fundraising.  In 2005 we started to invest, and since then we’ve built our firm by helping entrepreneurs build great end-user oriented companies – both consumer and enterprise focused – with early investments in companies like Mint.com, Lithium, Apptio, Nextdoor, Zuora, RelayRides and Nest Labs.  We’ve also had our share of failures, with plenty of investments in companies that haven’t succeeded.

I must say that I’ve found it interesting how accurate we were about the skyrocketing influence of the consumer in technology start-ups.  I’ve also been surprised by how rapidly other firms pivoted back into the space.  Even enterprise technology has been redefined by the widespread consumer trend of “bring-your-own-device to work” instead of company-issued phones and laptops.  Being correct about this trend certainly helped us, but our strategy wasn’t contrarian for long.

Reflecting on the last nine years, I’ve often thought about when exactly I decided to found a company. The answer is, I don’t really know.  I think most entrepreneurs will tell you the same thing.  There wasn’t a single moment in which the company was started – it was a continuum of events, starting with leaving my former firm.  In fact, I still feel like it hasn’t ended yet.  We still have so much to build and prove at Shasta and we work every day like our lives depend on it.  Most entrepreneurs feel the same way about their companies, even after an IPO or other liquidity event.

 

Rob photoBio: Rob Coneybeer brings to Shasta Ventures deep experience in building startup companies. Prior to co-founding Shasta, he was a general partner at New Enterprise Associates (NEA) where he led 15 early-stage investments in core infrastructure technologies spanning semiconductors, software and networking equipment. Prior to joining the venture-capital industry, Rob served as a lead integration and test engineer in the Astro Space division of Martin Marietta. While at Martin Marietta, Rob helped build the first EchoStar spacecraft. Rob earned a master of science in mechanical engineering from the Georgia Institute of Technology and a BS in mechanical engineering from the University of Virginia. He also holds an MBA from the Wharton School, where he was named a Palmer Scholar.

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